Losing data is one of the most frustrating things that can happen to a Salesforce user. Whether it’s due to human error or a technical glitch, losing data can seem like a death sentence for your productivity.
Fortunately, there are a few things you can do to try and recover lost data.
In this article, we’ll go over some of the most effective methods for recovering lost Salesforce data.
1. Check Your Recycle Bin
The first place you should check if you’ve lost data is your recycle bin. If you’re using Salesforce Classic, you can find the recycle bin by going to Setup > Administration Setup > Data Management > Recycle Bin. If you’re using Lightning Experience, you can also find the recycle bin by going to Setup > Lightning Experience > Data Management > Recycle Bin.
2. Use the Salesforce Data Recovery Service
If you can’t find your data in the recycle bin, you may be able to use the Data Recovery Service. This service is designed to help users recover lost data due to human error or technical issues.
To submit a request for the Salesforce Recovery Service, you’ll need to fill out a form which can be found here: https://www.salesforce.com/company/recovery-request/. Once you’ve submitted the form, a member of the Salesforce support team will reach out to you to discuss your options.
3. Use the Salesforce Debug Log
The Salesforce debug log is a powerful tool that can help you track down lost data. The debug log will record all the actions taken by a user, which can be helpful if you’re trying to figure out how data was lost in the first place.
To enable the debug log, you’ll need to go to Setup > Administration Setup > Monitoring > Debug Logs. From here, you can add a new debug log and specify which user’s actions should be logged.
Once you’ve enabled the debug log, try to reproduce the steps that led to your data being lost. Once you’ve done this, you can check the debug log for any clues about what happened to your data.
4. Restore a Salesforce Backup
If you’ve been regularly backing up your Salesforce data, you may be able to restore a backup to recover lost data. To do this, you’ll need to go to Setup > Administration Setup > Data Management > Data Export. From here, you can select which objects you want to export and choose whether to include deleted records in the export.
Once you’ve exported the data, you can import it into a new Salesforce org or overwrite the existing data in your org.
5. Contact Salesforce Support
If you’ve tried all of the above methods and still can’t find your lost data, your last resort is to contact Salesforce support. Salesforce support can help you troubleshoot the issue and may be able to recover you’re lost data.
To contact Salesforce support, you can either submit a case online or give them a call at 1-800-NO-SOFTWARE.
If you’ve lost Salesforce data, don’t panic! There are a few things you can do to try and recover it. First, check your recycle bin. If that doesn’t work, you can use the Recovery Service or the Salesforce Debug Log. If all else fails, you can contact Salesforce support.
FAQs:
1. How do I check my recycle bin in Salesforce?
To check your recycle bin in Salesforce, go to Setup > Administration Setup > Data Management > Recycle Bin.
2. How do I use the Salesforce Data Recovery Service?
To use the Salesforce Recovery Service, you’ll need to fill out a form which can be found here: https://www.salesforce.com/company/recovery-request/. Once you’ve submitted the form, a member of the Salesforce support team will reach out to you to discuss your options.
Conclusion:
If you’ve lost data in Salesforce, don’t worry! There are a few things you can do to try and recover it. First, check your recycle bin. If that doesn’t work, you can use the Data Recovery Service or the Salesforce Debug Log. If all else fails, you can contact Salesforce support.
